Reservation, Booking and Cancelation Policies

Reservation:

To reserve through our system, just follow the system's instructions.

To get a quote from us send as an availability request at stemarvillasclub@gmail.com.

Requests are being held for 48 hours and unless confirmed within that time frame, they get released

Confirmation:

For a booking to be confirmed, 30% deposit of the full amount is to be transfered to the company’s/owner’s bank accounts of the company’s preference, or a credit card to be successfully charged for that amount.

Before this transaction is completed no reservation can be confirmed and it remains in status as a request.

Balance due:

After deposit is paid and  reservation is confirmed, remaining amount is to be paid within 7 days prior to client's arrival, or directly by the client upon arrival.

Cancelation

If a confirmed reservation is canceled  30 or more days prior to arrival, deposit is refunded at 100%.

If confirmed reservation is canceled up to 29 days prior to arrival, deposit is not refundable.

If canceled within 7 days prior to arrival, 50%of the full amount is to be charged.

If canceled on the arrival day then it’s considered a "non show" and the full amount is to be charged.